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Your privacy is important to us, and this policy explains how Durham Spine Care may collect, use, and/or disclose your information. By using our website, www.durhamspinecare.com, you acknowledge and accept the practices described in this policy.
Collecting Personal Information
When you visit our website, we may collect personal and non-personal information such as:
Domain name and IP address
Internet browser type and operating system
Referral source (what brought you to our site)
Pages visited and time spent on each page
We may also work with third-party tools that use cookies and similar technologies to collect data for website performance, analytics, and advertising purposes.
Any information you voluntarily provide to us through forms, phone calls, or other communication methods may also be collected. This information may be used to contact you regarding appointments, services, important updates, or changes to this privacy policy.
Using Information
We may use the information we collect for:
Scheduling and responding to service inquiries
Patient communication and education
Internal purposes such as improving our services, website, and communication
Marketing, remarketing, and advertising purposes when permitted
We do not sell your personal information.
Protecting Information
Durham Spine Care follows industry-standard data protection practices to safeguard the information you share with us. We utilize secure methods of data collection, storage, and processing to protect against unauthorized access, alteration, disclosure, or destruction of personal information stored on our website or systems.
Web Browser Cookies
Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help improve site functionality and performance.
You may disable cookies through your browser settings; however, certain features of the website may not function properly if cookies are turned off.
Sharing Information
We do not sell, trade, or rent personal information to others.
We may share non-personal aggregate demographic data with trusted partners for marketing or analytics purposes.
We may also share your data with third-party service providers only when necessary to operate our website, support our services, or comply with legal obligations.
We may disclose personal information if required by law or in good-faith situations such as:
Cooperation with legal investigations
Protecting our rights, users, or property
Preventing fraud or misuse of our services
Public Submissions
Information voluntarily submitted in public forums (e.g., comments or social media posts) may be visible to others. Durham Spine Care is not responsible for how third parties use publicly accessible information.
Third-Party Websites
Our website may contain links to third-party websites. These sites have their own privacy policies, and we are not responsible for how they collect or use your information.
We encourage users to review the privacy policies of any third-party sites they visit.
Mobile Phone & Text Messaging Consent (A2P 10DLC Disclosure)
By submitting a form or providing your phone number, you consent to receive calls or text messages from Durham Spine Care, which may include automated messaging systems.
Message and data rates may apply.
You can unsubscribe at any time by replying STOP to text messages.
Your mobile information will not be shared with third parties for marketing or promotional purposes.
Privacy Policy Changes
Durham Spine Care reserves the right to update this policy at any time. When updates occur, we will revise the date at the bottom of this page. Continued use of the site means you accept any changes.
Your Consent
By using our website, you consent to this privacy policy. If you do not agree with it, please do not use our site. Continued use of the site following posted changes is considered acceptance of those changes.
You may opt out of general interest-based advertising tracking here:
Contact Us
If you have any questions about this privacy policy or your personal data, please contact us:
Phone: 905-239-9235 | 905-239-9237
Email: info@durhamspinecare.com